TELECOMMUNICATIONS DIRECTORATE
Spectrum Department
Radio Spectrum Management is a process of administering the Radio Spectrum under the framework of international treaties, existing national Law, spectrum policies and associated operational procedures.
In short, spectrum management is concerned with determining who gets access to how much spectrum, for what purpose or purposes, and under what terms and conditions.
The regulated spectrum in Malawi effectively ranges between 9 KHz – 100 GHz. It should be noted that the management of spectrum should be effective as its use is also essential to government functions ranging from defence and public safety to air traffic control and weather forecasting. Spectrum Management is essential for maintaining access to radio spectrum for all users. Under the Communications Act (1998), MACRA is charged with the responsibility of spectrum planning; creating new allocations, fulfilling frequency planning coordination and assignments, issuing licences, regulating and administering the use of radio frequencies; and the monitoring and enforcement procedures. It is further responsible for establishing regulations, frequency fees structure, technical parameters and standards governing the use of each band ensuring that current international regulations are met.
Spectrum Management also takes into account economic, political, cultural, health and social considerations so as to deal with the ever increasing demand for the supply of available radio spectrum.
Technologies and Standards
The Technologies and Standards Department operates under the Telecommunications Directorate of the Malawi Communications Regulatory Authority (MACRA). This department plays a critical role in the regulation, oversight, and development of telecommunications technologies and services within Malawi. Its primary focus is on ensuring the deployment and operation of reliable, efficient, and up-to-date technologies, particularly in the areas of mobile network services and Internet Service Providers (ISPs).
One of the department’s key responsibilities is to monitor and evaluate the quality of service (QoS) offered by mobile operators and ISPs. This includes setting technical standards, conducting regular assessments, and enforcing compliance with national and international benchmarks. By doing so, the department helps to ensure that consumers receive high-quality and consistent services across the country.
In addition, the Technologies and Standards Department supports the adoption of emerging technologies such as 5G, Artificial Intelligence (AI), Smart cities, Internet of Things (IoT), Drones fiber broadband, and other innovations that contribute to the digital transformation of Malawi. It also collaborates with regional and international bodies to align Malawi’s telecommunications standards with global best practices.
Through its work, the department contributes directly to MACRA’s broader mandate of promoting universal access, consumer protection, and technological advancement in the communications sector