Administration Department

The department is responsible for the custody of all resources and assets owned by MACRA. The department is responsible for safeguarding MACRA assets, ensuring that all assets are well maintained, adequately insured and properly recorded. 

MACRA operates in two different offices. MACRA house, situated at Ginnery corner in Blantyre, is the head office housing all directorates. Green Heritage House, located at area 13 in the Capital City Lilongwe, houses MACRA’s only branch.

Human Resources Department

Every regulator requires adequate and skilled human resources who can always adapt to an ever changing ICT sector. The Human resources department is responsible for coordinating the recruitment, development and maintenance of human resources capacity at MACRA.

The staff establishment for MACRA has been increasing tremendously over the years with a good gender balance. Training has been identified as one of the strategic issues for MACRA. Since 2009, various members of staff have been sent for Bachelors and Masters degree programmes within and outside of the country.